What do you need to understand first?
Being targeted is not your fault. A recovery-word disclosure, a token approval and an account-login theft need different technical responses. Reporting records what happened; it does not guarantee recovery or reverse a confirmed Bitcoin payment. If someone threatens your safety, contact local police promptly rather than handling the threat alone.
What might this look like?
A platform says another deposit will release your balance. You stop paying and save the demand, the website address and the transaction references. From a separate trusted route, you contact the service that transferred the funds and find official reporting guidance. You do not pay the stranger who then offers guaranteed recovery.
Where is the safety checkpoint?
How can you work through it?
Stop further instructions and payments
End the conversation, decline remote access and do not pay release fees. Ask someone you trust for support if the pressure makes it difficult to stop.
Identify what was exposed
Privately note whether you shared login details, recovery words, a signature, token permission or funds. Keep the working wallet intact while finding the correct response. A password change cannot take back disclosed recovery words.
Protect access using a trusted route
Contact affected financial services promptly through independently found details. For account compromise, use verified recovery instructions from a trusted device. For exposed wallet keys or approvals, follow the documented response for that setup without sharing secrets with a helper.
Keep evidence without spending secrets
Save messages, website addresses, payment receipts, transaction references and the sequence of events. Keep original records where possible. Do not include recovery words, private keys or passwords in a report.
Report through official Canadian channels
Follow the Canadian Anti-Fraud Centre guidance linked below, including its national online reporting route. Also report the incident to local police and keep the police file reference. Find your local police reporting channel independently.
Watch for another approach
Someone claiming they found your funds may be targeting you again. Verify any official contact through a route you locate yourself. Do not send an upfront recovery payment or install a tracing tool supplied in a private message.
When should you pause?
Pause until you can check each point below without sharing spending secrets.
- Further payments and remote access have stopped.
- Evidence is saved without wallet secrets.
- Reporting and account help use independently verified channels.